Frequently Asked Questions
How do I book a party?
We are available for contact via text, phone call or email. Give us the details of your party and we'll let your know if your desired time is available. When we agree on a time, we will send a confirmation email with payment instructions.
Full payment must be received to guarantee your reservation.
At this time, we do not support self-reserving via our website.
How much does it cost to rent the game truck?
Pricing starts at $175, with reservations from 90 minutes to 3 hours, but we will accommodate any timeline! Additional hours beyond 2 hours are available for $75 per hour.
What if I live in an apartment and don't have space for a game truck?
We can get pretty creative with parking, but safety and following parking code is important. If you can't legally reserve at least 4 side-by-side parking spaces or 2 parallel parking spaces, the best place to hold a video game party is a local park. You are responsible for any applicable fees, permits or reservations, so check out the following websites to see almost all the parks in the whole county. If the desired park isn't listed on its respective website, it may not be managed by the city or county, and will likely only be available on a first come first served basis.
List of Parks in Arroyo Grande
Any parks outside the jurisdiction of an incorporated city might be run by the county. Some of these municipalities include Shandon, San Miguel, Templeton, Santa Margarita, Avila Beach, Oceano and Nipomo.
List of Parks run by the County
How can I cancel an event?
Events can be cancelled at any time up to 7 days before your reservation for a full refund. There is no refund for a cancellation within 7 days of your reservation. If you cancel within 7 days of the reservation, we require that you reschedule to retain the full payment to be used for your future reservation, maximum one reschedule, and will be subject to availability. A cancellation without rescheduling will require full payment for any future reservation.
What if I haven't paid within 48 hours of my confirmation email?
Balances paid on time is highly recommended to guarantee your reserved time and continue smooth operations with scheduled events. If your deposit is not paid within 48 hours of the confirmation email, your reserved time could become unavailable.
How can I add time to the end of my event?
Events can extend to adjacent time slots only if available. Contact us for availability to add 1 hour increments. If available, you may extend your event at any time at the normal rate of $75 for every additional hour beyond the booked rate. However some advanced notice is recommended. If extending your event is not available, we do not support rain checks or returning without another fully funded reserved time slot.
How many players can you accommodate?
The capacity is really up to what the occupants are comfortable with. The consoles available can allow about 24. However, some games limit the amount of players on a single TV.
What kind of comfort amenities does the game truck have?
The game truck is equipped with an RV-style roof-mounted HVAC system that keeps the inside comfortable even in the hot and cold of North County. We also use circular fans and space heaters for the most extreme temperatures.
We open and close the two doors to manipulate air flow and temperature in the mild temperatures.
What games can be played?
The games listed in Available Games are available to play at any time. As we build our library, some games may not yet be available. We appreciate your patience as we try to give you the best video gaming experience. We will be happy to allow any games or consoles you bring that we do not offer.
What age range can play on your consoles?
Games are rated E, E10+, T, or M based on suggested appropriate age. The client may choose to disallow certain games for their event. Please visit the Available Games page for more details.
Where are you located?
We don't have a physical office, but we service all of SLO County. View the Map to see hosted municipalities.
What do you mean by North County?
San Luis Obispo's North County is defined as the inland municipalities north of the Cuesta Grade, east of the Coastal Range. This includes San Miguel, Lake Nacimiento, Paso Robles, Shandon, Templeton, Creston, Atascadero and Santa Margarita.
WE DO NOT REGULARLY SERVICE SAN SIMEON, CAMBRIA, CAYUCOS, MORRO BAY OR LOS OSOS. Very special considerations for other areas will be arranged on a case-by-case basis, but we reserve the right to refuse service based on geographical location. Appropriate fuel and/or time surcharges may apply.
What do you mean by South County?
San Luis Obispo's South County is defined as the municipalities south of the Cuesta Grade, south to the county line at the Santa Maria River between Nipomo and Santa Maria.
What types of party food and drinks do you offer?
Party packages including packaged snacks and drinks may soon be available. Prepared foods and alcohol are not offered at this time. State law prohibits us from having alcohol inside the trailer, but feel free to party outside. We do not encourage, or take responsibility for consequences for the consumption of alcohol in public spaces.
*Some products may contain, or be processed in facilities that contain nuts, dairy and other common allergens.
What other activities do you offer besides a console video game arcade?
At this time, we do not offer additional activities, but we can set up fun events and competitions with the games we offer.
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